Understand the Terminology of the Industry

2/14/2024 (Permalink)

SERVPRO of Lee's Summit is always "Here to Help". We know the jargon can be confusing so we usually try to break it down as easy as we can out in the field, however we know this can be complicating to our customers and their ability to stay informed. Here are some common terms used in the field with their definition so you can a clearer understanding of what is happening in your home or business.

Anti-Microbials: A substance, mechanism, or condition that inhibits the growth or existence of an organism.Commonly applied after a water damage to prevent mold from developing.

Fire Damage Recovery: The process of restoring and recovering property and belongings after a fire. The objectives include minimizing existing damage, damage mitigation, structure stabilization, soot & odor removal and reconstruction.

Fungi: The unicellular or multicellular eukaryotic/ DNA organisms embracing a large group of microflora including: molds, mildews, yeasts, mushrooms, rusts and smuts.

HVAC: Heating, ventilation and air conditioning.

HEPA Filter: High efficiency particulate air filter, a specialized filter capable of removing 99.7% of particles. Commonly used in mold or odor job sites. HEPA Vacuum or HEPA air scrubber. 

Masking Agents: Designed to prevent or remove heightened awareness to odors by providing a fragrance, which is stronger and more pleasant to smell while the source of the odor is being eliminated. 

Smoke Damage Removal: Neutralizing or removing smoke odors that linger after fires.

Smoke Particles: Smoke is composed of gases / sometimes aerosols, and airborne solids. Dry wood, natural fibers and paper all produce small non-smearing material. Plastic, foam, and rubber (polymers) produce large easily smeared residues.

Mitigation: Mitigation refers to actions or strategies taken to reduce or lessen the severity of negative impacts or consequences, such as those associated with natural disasters, climate change, or technological failures. The goal of mitigation is to prevent or reduce harm and to prepare for future events.

These terms while complicate incompass the entiretly of the job being performed to bring your property back up to preloss conditions. We try to inform our clients the best that we can to eliminate any confusions and provide you with the necessary information to make informed decisions about your property.